Contact information

Contact Information

FeltNest is committed to providing customers with clear and accessible support.

For questions regarding products, orders, shipping, returns, refunds, payments, or general store information, please contact us using the details below.

Business Information

Store Name: FeltNest
Website: feltnest.xyz
Established: 2022

Customer Support

Email: support@feltnest.xyz
Phone: 631-325-1058

When contacting us about an existing purchase, please include your order number and the email address associated with your order whenever possible.

Business & Mailing Address

FeltNest
150 Cedar Ridge Road
Corbin, KY 40701
United States

Order Support

For assistance with an order, please provide:

Your full name;
Order number;
Email address associated with the purchase; and
A clear description of your question or issue.

For damaged, defective, or incorrect products, including clear photographs may help us review your request more efficiently.

Returns and Refunds

Eligible purchases are covered by our 30-day return and refund policy.

Before sending a return, please contact support@feltnest.xyz for instructions. Products should not be sent to our business address unless our support team has specifically instructed you to use that address for the return.